Terms of Service
Broad Virtual Answering Service LLC
Colorado Springs, Colorado
Email: broadvirtualansweringservice@gmail.com

April 11 2026

1. Services Provided
Broad Virtual Answering Service LLC provides virtual receptionist and live call answering services for businesses. Services may include call answering, message taking, and customer communication support.

2. Payment Terms
All services require payment in advance unless otherwise agreed upon. Monthly service plans are billed on a recurring basis. Failure to make timely payments may result in suspension or termination of services.

3. Refund Policy
All payments are non-refundable. However, refunds may be issued on a case-by-case basis at the sole discretion of Broad Virtual Answering Service LLC in the event of a service issue or discrepancy.

4. Client Responsibilities
Clients agree to provide accurate and complete information necessary for service delivery. Broad Virtual is not responsible for issues resulting from incomplete or incorrect information provided by the client.

5. Service Limitations
While we strive to provide professional and timely service, we do not guarantee specific results, call volume, or business outcomes.

6. Confidentiality
All client information will be handled with strict confidentiality. We do not share or sell client information to third parties.

7. Termination
Services may be terminated by either party at any time. No refunds will be issued for partial billing periods unless approved under the refund policy.

8. Changes to Terms
Broad Virtual Answering Service LLC reserves the right to update or modify these Terms of Service at any time without prior notice.

9. Contact Information
For any questions regarding these Terms, please contact:
rossvirtualansweringservice@gmail.com